What this notice covers
vl666 is a real-money gaming site built for players in Bangladesh, so an account here is tied to money and to a verified identity. That is why we hold more records than a shopping app would. This page explains the file we keep on you: what goes into it, which team members read it, how long it survives, and how you get a copy in your own hands.
The notice covers the vl666 website, the vl666 app for Android, and the live chat desk. It does not cover the sites you reach by tapping an outside link, and it does not cover a wallet app such as bKash before your payment lands in our account.
Details you give us when you open a vl666 account
To register on vl666 you give a full name, a date of birth, a mobile number and a password. Your date of birth is checked once at sign-up and then used only to confirm that you are 18 or over. The mobile number becomes the account handle, which is why we send a one-time code to it before the account can be used.
When you request your first withdrawal, our team opens a KYC file. That file holds a photo of one identity document, plus a selfie if the picture is blurred or the name does not match the account.
Documents the review desk accepts
- National ID card (NID)
- Passport
- Driving licence
The file is checked before your first withdrawal, not before your first bet. A reviewer works through a clear photo in about 12 hours.
The vl666 app also reads a small set of device details: phone model, Android version, and a push token if you switch notifications on. We use them to keep one session per device and to notice a login from a phone you have never played on. Nothing on your phone is copied, and we do not read your contacts, photos or messages.
Payment records from bKash, Nagad, Rocket and Upay
Every deposit on vl666 passes through one of four wallets: bKash, Nagad, Rocket or Upay. Each deposit leaves a record with the amount, the sender number, the reference ID and the time it was confirmed. That record is what an agent opens when a deposit fails to show in your balance, and it is the reason most deposit problems are settled inside a live chat session.
We never see your wallet PIN and we never hold your full card number. You approve the payment inside the wallet app, and vl666 receives a confirmation code in return. Withdrawals are logged in the same way, with the receiving number, the amount and a status line that our payments team updates as the transfer moves.
One point worth stating plainly: the ledger entry for a deposit is not deleted on request. A payment partner can still query a transfer months later, and we need the entry to answer that query with your side of the story intact.
What cookies and local storage files do here
Cookies keep you signed in and stop the login form from asking for your password on every page. A vl666 session normally carries three kinds of file.
- Session cookie
- Holds your login until you close the browser or the token expires. Clearing it signs you out everywhere.
- Preference cookie
- Remembers your language, your currency in ৳ and the lobby tab you opened last, so the site does not reset itself on each visit.
- Analytics cookie
- Counts page views and load times, which is how we learn that a game tab drags on a slow mobile connection.
- App local storage
- In the Android app, the login token and the last screen you viewed are stored on the phone itself rather than in a browser.
You can clear any of these from your browser settings or from the app's storage menu. The login cookie will drop out and you will sign in again with a fresh code. Blocking the analytics cookie changes nothing about the games you can open.
How long does vl666 keep your records?
Records do not sit in our system forever. The table below is the working rule our team follows. Where a payment partner or a lawful request needs a record for longer, it stays longer and the reason is logged against the file.
| Record | Why it exists | Kept for |
|---|---|---|
| Profile: name, mobile, date of birth | Keeps your login working and proves your age | Open account + 5 years |
| KYC file: NID, passport or licence photo | Required before the first withdrawal | 5 years after last withdrawal |
| Deposit and withdrawal ledger | Settles disputes with the wallet apps | 5 years after last transaction |
| Wager history on slots and cricket | Calculates turnover against the 24x bonus rule | Open account + 2 years |
| Live chat transcripts | Answers questions about old bets and bonuses | 12 months |
| Device and login logs | Blocks a stolen account before money moves | 6 months |
Once a period ends, the record is deleted or overwritten in the live system. Backup copies roll off on their own cycle, which can be a little slower than the live delete.
Who else sees your vl666 data
vl666 does not sell a player list, and no team member may copy an account file for personal use. Sharing is limited to the companies that make a deposit, a check or a chat happen:
- Payment partners receive the amount, the wallet number and the reference. Nothing more.
- An identity service checks your document photo and returns a pass or fail to us.
- Our hosting and live chat providers process data only on our written instruction.
- A regulator, court or police unit that sends a lawful request receives the account file. We tell you about it unless we are barred from doing so.
Staff access is limited by role. An agent on live chat can see your balance, your last deposits and your open tickets; the KYC file opens only for a reviewer or a compliance lead, and every open of that file is recorded.
Your requests, and how we handle them
You can ask for a copy of your vl666 file, ask us to correct a wrong detail, or ask us to delete what we are allowed to delete. Ledger and KYC entries tied to a payment stay, because a wallet app may still raise a query about them. The four steps below are the whole process.
-
1
Message the desk
Open 24/7 live chat and say which request you are making: copy, correction or account closure.
-
2
Confirm it is you
Send the photo of your NID, passport or licence in the same chat, so we know the request comes from the account holder and not from a shared phone.
-
3
Wait for the identity check
The reviewer compares the document with the name on the account. A clear file usually clears in about 12 hours.
-
4
Receive the outcome
A copy of your profile and wager history arrives as a file in chat. A closure is confirmed in writing, with the records we kept and why.
Locks on your account and your phone
What vl666 does
Traffic on the site and in the app runs over SSL encryption. A login from a new phone needs a one-time code before the session opens, and an idle session ends after a spell with no activity rather than staying open all night.
What only you can do
Keep the password off shared family phones. Never pass your one-time code to anyone in chat, because our staff will not ask for it and a caller who does is not from vl666. Set a screen lock on the device you play from. If a phone is lost, message live chat and we freeze the account while you reset the password from a device you trust.
Under-18s and shared phones
An account on vl666 is for adults only. If the age check shows that a player is under 18, the account is closed and any deposit is returned to the wallet that sent it. Parents who find the app on a shared family phone can ask us to block the number: write from live chat with the account details, and the block is applied to the device as well as the login.
A device-level lock on the phone is the simplest safeguard, and the tools listed on our responsible gaming page explain how to set one. The same page covers deposit limits and time reminders if you want a cap in place before you start playing.
When this notice changes
If the way we handle data changes, this page is edited to match, and the older wording is kept in our records so you can compare them. A change that widens what we collect appears in the account area before it takes effect, which gives you time to close the account if you would rather not accept it. Live chat can send you a copy of any earlier version.
Privacy questions players send us
Does vl666 see my bKash PIN?
Can I play before sending an ID?
What happens to my data if I close the account?
Who do I contact with a privacy question?
New here? Open a vl666 account first, and keep the deposit guide open when you fund it for the first time.